Starbucks Has No Soul

The chairman of Starbucks, Howard Schulz, is now lamenting the fact that the stores have no soul. “Some people even call our stores sterile, cookie cutter, no longer reflecting the passion our partners feel about our coffee,” he said. He’s just now realizing this? I’m not a huge Starbucks fan, but they’ve certainly done some commendable or notable things. Having a soul isn’t one of them.